Refund policy

Return & Refund Policy

Thanks for shopping at Heartland Computers Inc. – Your home for computer repair, virus removal, and Laptops, Laptops, Laptops!  If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 7 calendar days to return an item from the date you received it. You have 15 days to return an item for an exchange. Items without warranties or sold AS-IS are NOT eligible for a return under any circumstance. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase. 

Note: Please see our *Warranty Terms and Conditions* for all other returns

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If there are any questions regarding Returns you may contact us using the information below.

Heartland Computers Inc
3504 S Minnesota Ave #110
Sioux Falls, SD  57105

605-370-5222